Terms & Conditions

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the information we collect, how we use it, and how you can manage your communication preferences. This privacy policy is subject to this Store’s Terms & Conditions” and includes a link to the Terms.

1. Introduction

These Terms & Conditions (“Terms”) govern your use of this online store and the purchase of products offered through it (the “Store”). By accessing the Store or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Store or make a purchase.
This Store is an eCommerce storefront powered by Merchmake. These Terms apply solely to customers making purchases through the Store and do not apply to business partners or users of the Merchmake platform.

2. Eligibility

The Store is intended for use by adults. By placing an order through the Store, you represent that you are at least 18 years old or have the involvement and consent of a parent or legal guardian.

Children may not make purchases through the Store without the involvement and consent of a parent or legal guardian. If you are purchasing on behalf of a minor, you agree to be responsible for all charges and for compliance with these Terms.

3. Products and Availability

All products offered through the Store are subject to availability. Some products may be made to order or produced in limited quantities. We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.
Product images are provided for illustrative purposes only. Actual colors, sizing, or appearance may vary slightly due to production processes or display settings.

4. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, and availability are subject to change without notice.
Applicable taxes, shipping, and handling fees will be calculated and displayed at checkout. Payment must be received in full before an order is processed. Accepted payment methods are presented at checkout.

5. Order Processing

Orders are typically processed after payment has been successfully completed. Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee shipment and does not constitute acceptance of the order if fulfillment becomes unavailable.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud or errors in pricing or product information.

6. Shipping and Delivery

Shipping timelines provided at checkout are estimates only and are not guaranteed. Delivery times may vary based on product type, production schedules, shipping destination, and carrier delays.
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other factors beyond our control. Risk of loss transfers to the customer once the order has been handed over to the shipping carrier, subject to applicable consumer protection laws.

7. Returns and Refunds

Because many products sold through the Store are made to order, returns and refunds are generally accepted only for items that are damaged, defective, or materially different from what was ordered.

If your order arrives damaged, defective, or incorrect, please contact customer support within 30 days of receiving the item. Proof of damage or error may be required to process a replacement or refund.

For complete details, please refer to the Store’s Return Policy, which is incorporated by reference into these Terms.

8. Intellectual Property

All trademarks, logos, designs, characters, and other content displayed on the Store are the property of their respective owners and are protected by applicable intellectual property laws.
Nothing in these Terms grants you any right to use, reproduce, distribute, or modify any content from the Store without prior written permission from the applicable rights holder.

9. Customer Conduct

You agree not to use the Store for any unlawful purpose or in a manner that interferes with the operation or security of the Store. We reserve the right to refuse service, cancel orders, or restrict access to the Store if we believe these Terms have been violated.

10. Disclaimer of Warranties

Products and services provided through the Store are offered on an “as is” and “as available” basis, to the extent permitted by law. We make no warranties, express or implied, regarding the products, including warranties of merchantability or fitness for a particular purpose, except where such warranties cannot be excluded by law.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of products from the Store.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your personal information is handled in accordance with the Store’s Privacy Policy . By using the Store and placing an order, you consent to the collection and use of your information as described in that policy.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Kentucky, without regard to conflict of law principles, except where prohibited by applicable consumer protection laws.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective when posted on the Store. Your continued use of the Store after changes are posted constitutes acceptance of the updated Terms. b

15. Contact Information

If you have any questions about these Terms or your order, please contact us at: support@merchmake.com